- Pitfall 7: Treating the EDMS go-live date like it’s the end of the project 20 September, 2013 As a project team works for months on a large-scale EDMS project – putting in overtime, overcoming challenges, finding compromises...
- Pitfall 6: Training your EDMS help desk too late or inadequately 29 July, 2013 Companies sometimes assume that it is sufficient to put help desk employees through regular end user classes to prepare them...
- Pitfall 5: Underestimating the need for a well set up EDMS training environment 17 May, 2013 Overworked project teams, database administrators, and security teams will make the same argument every time: a dedicated training environment, they’ll...
EDMS training for organisations
GoAsk is a specialist consultancy, dedicated to providing education and training for enterprise wide Electronic Document Management Systems (EDMS). We have over 15 years experience working with global organisations, and a proven track record of delivering successful end user training for a range of well known systems. This is implemented through a number of services including elearning and training with qualified consultants, all of which have hands on experience of the EDMS applications in real business environments. All of our training is completely bespoke and tailored to your business processes and your industry; this helps ensure that the training is both relevant and effective, rather than being simply an off the shelf product based course that doesn’t take into account the workings of your business.
End user training
Many companies and organisations will spend a lot of money on IT, however if the end user isn’t competent at using new software, perhaps they have only been trained with older software or hardware, then you will not be getting the most from your systems and investment.
Upgrading a system, either hardware or software, will not have the desired results unless you invest in end user training. At Go Ask we can develop an end user training solutions that will not only save you money but make you money, by ensuring users have the right information at the right time.
EMC Documentum training
Documentum is a leading document management platform from EMC. It provides a suite of services for managing your content and business processes. One of our core services is to provide EMC Documentum end user training. EMC Documentum can help your organisation streamline document archiving, backups and recovery, replication and data centre management amongst many other services. Effective end user training in EMC Documentum can help end users unlock the potential of the software and obtain the highest system efficiency, and streamline document content and business processes.
CSC FirstDoc training
FirstDoc is a management and collaboration system that integrates with SharePoint and Documentum. Our CSC FirstDoc training includes an enterprise level training solution that will help you get the most out of your CSC FirstDoc software. FirstDoc is an out of the box solution that includes industry best practices for managing your documents.
Qumas DocCompliance training
Qumas DocCompliance is an off the shelf regulatory content management system that ensures compliance and consistency of content. We provide Qumas DocCompliance training to help you manage workflow, content and control notifications and distributions. Qumas DocCompliance training has a number of features that can help you audit, understand and manage your documents.
EDMS support services
At GoAsk Consultancy, we provide end-to-end training; from pre-delivery (the training strategy), to delivery (supplying the solution) and post delivery (supporting services after training). Our EDMS support services ensure that the user doesn’t feel abandoned after the training has been implemented, and that support is still being provided on an ongoing basis while they adapt to the new system and processes. Click the following link to find out more about our support services.